What are joins in workflows used for?

Joins in workflows are primarily used for accessing related records' field data. This functionality allows a workflow to pull in and utilize information from records that are linked or associated with the record currently being processed by the workflow. For example, if a workflow is based on a sales order, it can utilize joins to access customer data associated with that sales order, such as contact information, billing address, or any other relevant fields that exist on the customer record.

This capability enhances the effectiveness of workflows by enabling them to leverage data that resides in related records, thus allowing for more complex logic and interactivity within the workflow. By utilizing joins, administrators can effectively build workflows that respond to data spread across multiple records, making the workflows more dynamic and contextually aware of the surrounding data landscape.