What are the options for transaction email attachment formats?

Transaction email attachments in NetSuite primarily support formats that are widely used for document sharing and are conducive to preserving the layout and formatting of the original content. HTML and PDF are both suitable formats for these purposes.

HTML allows for rich formatting and can incorporate various elements such as images and links, making it an excellent choice for visually appealing emails. This format is particularly useful for transactional emails that may benefit from included graphics or structured layouts that enhance user engagement.

PDF, on the other hand, is ideal for sending documents that need to maintain their layout and design across different platforms and devices. This format is often used for invoices, orders, and reports as it ensures that recipients view the document exactly as it was intended, without any risk of modification or display issues.

Together, HTML and PDF provide robust options for delivering transactional information to customers in a format that is both user-friendly and professional.