What defines a business process?

A business process is defined as a collection of linked tasks or activities that work together to achieve a particular goal or outcome. This definition emphasizes the interconnectedness of various tasks that contribute to a broader operational objective, highlighting that processes often involve multiple steps and cross-functional collaboration. By understanding business processes in this way, organizations can analyze, improve, and streamline their operations for greater efficiency and effectiveness.

The other options represent narrower concepts that do not encompass the broader nature of a business process. For example, a standalone task to achieve a goal does not acknowledge the series of interrelated activities typically involved. Similarly, individual workflows within a project might refer to specific segments rather than the comprehensive collection of tasks required for complete processes. Lastly, a singular decision point in operations lacks the necessary scope to define a business process, as it fails to capture the entirety of tasks and activities needed to meet business objectives.