What is the role of decision states in a workflow?

In the context of workflows within NetSuite, decision states serve a vital function by introducing conditional logic into the workflow. This allows the workflow to evaluate certain criteria or conditions and determine the next steps based on the outcomes of those evaluations. Essentially, decision states ask questions or set conditions that must be validated, guiding the workflow along different paths based on the responses.

For example, a decision state might check the status of a record to determine if it should proceed to approval or undergo additional review. This functional aspect is crucial for ensuring that workflows can adapt based on real-time data and user inputs, leading to a more dynamic and responsive process.

While summarizing results, initiating processes, or finalizing steps are important elements of a workflow, they do not encompass the specific function that decision states play. Decision states are fundamentally about assessing conditions and guiding the flow of the workflow according to defined criteria. Thus, their primary role is to facilitate validation and conditional decision-making.