Which scenario would likely prompt the use of security questions?

The use of security questions is commonly associated with user authentication processes, particularly when there are actions that can indicate a potential security risk. Accessing an account from a new device or when a user has forgotten their password both signify a need for additional verification to ensure the identity of the individual trying to gain access. Security questions serve as a method to confirm that the user is indeed the account owner before allowing actions that require higher privileges. This process helps protect sensitive information and maintain account security, especially in situations where the regular login methods may not be sufficient due to a change in hardware or the user's inability to recall their password.

In contrast, changing the role of a user, updating a user profile, or running a report typically fall within standard operations that authorized users perform without requiring additional layers of security. These actions assume that the user has already been authenticated and is operating within their granted permissions, thus not triggering the need for security questions.